Frequently Asked Questions

FAQ

Frequently Asked Questions

What does “clean” mean?

We all have our idea of what “clean” is. In the past, if a facility looked and smelled clean, then it was thought to be clean. Even if a facility looks and smells clean, it is not clean until you have killed and removed germs. This is one of the most common Cleaning Services FAQs.
Are germs harmful?

Germs are everywhere, and you cannot see or smell them. While most germs are harmless, some can make people sick. Viruses cause illnesses such as cold and flu. Bacteria are found on almost every surface and can cause infections, diarrhea, and illness. Fungus and mold live in warm, moist areas such as showers, restrooms, kitchens, and near windows. They can cause skin infections and breathing problems.
What is cross-contamination?

Cross-contamination is spreading germs from one part of the facility to another. For example, if you clean the toilets with a cloth, then use the same cloth to clean the kitchen tables, you could spread germs from the restroom to the kitchen. Another common source of cross-contamination in office cleaning services is mopping. If you dip a string mop into a bucket of water that is dirty from use in another area, then you continue to spread germs from floor to floor.
What are hospital-grade disinfectants?

To “disinfect” means to kill germs (a disinfectant). Different disinfectants kill different kinds of germs. According to the Environmental Protection Agency (EPA), a hospital-grade disinfectant kills three specific types of germs: Staph, Pseudomonas, and Salmonella. These 3 pathogens cover the broad scope of germ-killing that is required in hospital and healthcare facilities.
Do microfiber towels make a difference?

This is a popular Cleaning Services FAQ. Microfiber towels might look like regular towels, but they’re not. If you look at them closely with a microscope, you’ll see channels that have the amazing ability to grab and hold dirt, germs, and water. Microfiber is available in many colors. Our process uses specific colors for specific cleaning tasks to prevent cross-contamination
Why is no-dip mopping important?

Our mopping system ensures that mops are never dipped into dirty water. This significantly reduces cross-contamination. Also, microfiber mop pads pick up more dirt than traditional string mops and the mop design makes it easier to get in corners and hard to reach places.
How is a HEPA-Backpack vacuum different?

HEPA stands for High-Efficiency Particulate Air. This technology allows the vacuum to help improve air quality by removing dust and allergens from the air. These powerful, yet quiet machines, capture 99.97% of airborne particles as small as .3 microns. Traditional upright or canister vacuums only remove about half the particles so they leave a lot of dust in the air which settles back on furniture, fixtures, and floors. And since the vacuum is worn on the back it allows for quicker movement and more efficient cleaning.
What is green cleaning?

This is one Cleaning Services FAQ that our clients take care of. Jani-Serv, Inc believes that creating a cleaner, healthier environment and providing an eco-friendly commercial cleaning program are compatible goals. The Jani-Serv, Inc, Inc program recommends Accelerated Hydrogen Peroxide (AHP) as a hospital-grade disinfectant that uses hydrogen peroxide as its active ingredient and is very effective at killing germs. The color-coded microfiber towels and mop pads use up to 90% less cleaning solution than cotton clothes and can be washed and reused up to 500 times. HEPA filtration vacuums help improve air quality by capturing airborne particles as small as .3 microns. A no-dip flat mopping system with a self-dispensing bucket uses less water and cleaning solution than a traditional string mop and bucket and reduces cross-contamination.
How is Jani-Serv, Inc, Inc eco-friendly?

This is one Cleaning Services FAQ that our clients take care of. Jani-Serv, Inc believes that creating a cleaner, healthier environment and providing an eco-friendly commercial cleaning program are compatible goals. The Jani-Serv, Inc, Inc program recommends Accelerated Hydrogen Peroxide (AHP) as a hospital-grade disinfectant that uses hydrogen peroxide as its active ingredient and is very effective at killing germs. The color-coded microfiber towels and mop pads use up to 90% less cleaning solution than cotton clothes and can be washed and reused up to 500 times. HEPA filtration vacuums help improve air quality by capturing airborne particles as small as .3 microns. A no-dip flat mopping system with a self-dispensing bucket uses less water and cleaning solution than a traditional string mop and bucket and reduces cross-contamination
What is a construction clean?

A construction clean also maybe know as a construction cleanup, is cleaning services of any construction type job, office, unfinished commercial development, or a home. The process involves cleaning the site between construction stages and ensuring the safety of the area. Some of the duties involved in a construction cleanup include trash, power wash the walkways, sidewalks, driveways, and parking lot.

Testimonials

What Your Neighbors Think

Jani-Serve and Jared are great! I have confidence in the service they provide because of Jared. I would recommend them to anybody looking for janitorial services. They do 5 star deserving work.

- Marc Pouvave

Jani-Serv has been wonderful to work with. We have contracted with them to clean several of the commercial buildings we manage. They match quality with value and have always been quick to help in anyway we have needed. We highly recommend Jani-Serv!

- Allison Larsen

If you want a reliable and professional service with incredible customer support, this is your company. Jani-Serv has an incredible team that cares about your needs. I highly recommend them.

- Erik Bowman

Additional FaQ

Service Specific FAQ

Client Testimonials

What Your Neighbors Are Saying

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Natalie Mirna Sales

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Jodie Mcfadden Sales

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Jodie Mcfadden Sales

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Our Personal 100% Iron-Clad, Money Back, Risk Free Guarantee to You!

Here’s the deal: We don’t do contracts. We earn your business on every visit. We want you to be totally thrilled with our service. So absolutely delighted that you will recommend us to your friends and neighbors. Frankly, we want to take care of your lawn forever. You are the judge, if our work is not excellent we will re-do the item in question for FREE. If you are still not happy, you will not owe us a single penny for that service.

Crazy, right? We thought so. In fact, if we were not the company we claim to be, that guarantee would probably cost us a small fortune. So we’re proud of that.

~ Jordan Richards

Kudos Lawns

Frequently Asked Questions

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